PROUD TO BE DIFFERENT
Our Guarantee Agreement.
We get it, investing in digital marketing can feel risky. That’s why we’ve made our guarantee crystal clear.
If we don’t deliver what we promise, you get 100% of your money back.
You’re Protected If:
• The agreed work isn’t delivered as promised.
• Project deadlines and milestones aren’t met on our side.
• We can’t deliver what we said we would.
• Project updates aren’t provided as promised.
Before Any Work Starts:
• We’ll always agree on exactly what you’ll receive.
• We’ll establish clear timelines that suit both parties.
• We’ll sign an NDA or agreement to help manage expectations.
• Everything will be documented in plain English.
Being transparent is important. The guarantee doesn’t cover:
• Major project changes after we start (unless agreed in writing).
• Excessive delays waiting for content or feedback.
• Multiple revisions beyond agreed rounds of changes.
• Work we’ve already successfully delivered.
• Cancellation of services after work has begun (we will provide a fair refund offer).
• Changes in industry conditions or new technology updates.
• Work paused due to overdue payments.
We believe in building long-term partnerships.
Our guarantee isn’t just about protection – it’s about showing you we’re committed to your success.
Have a question? Feel free to get in touch, and we’ll be happy to help.
Please Note: All services are provided under UK law. Full terms, conditions, and project details will be provided in writing before we begin any work.
