The Competitor Coach Ltd.
By using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
Key Benefits
- Clear Guidance: Understand your rights and responsibilities when using our services.
- Transparency: Our terms are designed to protect both you and our business.
- Risk-Free: Built to foster trust and confidence in everything we do.
1. Definitions
“We,” “our,” and “us” refer to The Competitor Coach Ltd.
“You,” “your,” and “client” refer to anyone accessing or using our website and services.
2. Acceptance of Terms
By accessing our website or engaging with our services, you confirm that you accept these terms and agree to comply with them. These terms apply to all visitors, users, and clients who access the website or use our services.
3. Services Offered
We provide coaching, consulting, and training services aimed at enhancing competitive performance. All services are subject to availability, and we reserve the right to modify or discontinue our services at any time without notice.
4. Payment Terms
Payment terms will be outlined in your contract and must be adhered to as agreed. Invoices are payable within 30 days of receipt unless otherwise agreed. Late payments may incur additional fees.
We accept payment by bank transfer, credit/debit card, and other payment methods as specified at the time of payment.
5. Cancellations and Refunds
Cancellations must be made in writing via email to hello@thecompetitorcoach.com. Refunds will be issued according to the terms agreed in your contract.
We reserve the right to cancel a service if necessary and provide a full refund if applicable.
6. Intellectual Property
All content, logos, graphics, and materials on our website are the property of The Competitor Coach Ltd and are protected by copyright, trademark, and other applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our written consent.
7. User Conduct
You agree to use our website and services only for lawful purposes. You are prohibited from posting or transmitting any material that could be harmful, offensive, or infringe on the rights of others.
8. Privacy and GDPR Compliance
We are registered with the Information Commissioner’s Office (ICO). We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR). To request information on the data we hold or to request data removal, please contact us at hello@thecompetitorcoach.com, and we will respond within the legally mandated timeframe.
9. Cookies Policy
Our website uses cookies to enhance your experience and analyse site traffic. By continuing to use our website, you consent to the use of cookies. You can control cookies through your browser settings.
10. Client Responsibility for Content
As a client, you are solely responsible for ensuring that all content you provide or publish on your website, as well as any advertising or marketing materials, are accurate, lawful, and compliant with applicable regulations. You must not engage in false advertising or make misleading claims that could misrepresent your services or breach consumer protection laws.
11. Limitation of Liability
We strive to deliver our services with care and professionalism; however, we do not warrant that our services will be uninterrupted or error-free. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
12. Indemnity
You agree to indemnify and hold The Competitor Coach Ltd, its directors, employees, and agents harmless from any claims, liabilities, damages, or expenses arising out of your breach of these Terms and Conditions, misuse of our services, or any infringement of third-party rights through the content you provide.
13. Force Majeure
The Competitor Coach Ltd will not be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from circumstances beyond our reasonable control, including acts of God, war, natural disasters, or strikes.
14. Dispute Resolution
In the event of a dispute arising from these Terms and Conditions or the services provided, both parties agree to make reasonable efforts to resolve the matter through negotiation or mediation before pursuing legal action.
15. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales, specifically under the Companies Act 2006. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Termination of Services
Either party may terminate the agreement with 30 days’ written notice. If services are terminated by the client after work has begun, fees for work completed up to the termination date will remain payable.
17. Third-Party Tools and Services
Our services may involve the use of third-party tools or platforms. While we aim to use reliable providers, we are not liable for any disruptions, errors, or limitations caused by these third parties. This includes the use of Google reCAPTCHA to enhance the security of our website. By using our site, you agree to Google’s Privacy Policy and Terms of Service.
18. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement, unless disclosure is required by law or agreed upon in writing.
19. Referral Programme
Join our Referral Programme and earn rewards for introducing new clients to The Competitor Coach. Here’s how it works:
- Participants worldwide are welcome to join.
- You’ll receive rewards when your referrals become paying clients, typically in the form of cash vouchers (e.g., Amazon.co.uk).
- Your referrals benefit from exclusive discounts and our 100% money-back guarantee.
Full details are available on our Referral Club page. By participating, you agree to the Terms & Conditions of the Referral Programme. For any questions, please contact us.
20. Company Information and Contact
Company Name: The Competitor Coach Ltd (Registered in England and Wales)
Company Registration Number: 15134934
Registered Office: 43 Wey Meadow Close, Farnham, Surrey, GU9 8TX, United Kingdom.
For any questions or concerns, please get in touch via email at hello@thecompetitorcoach.com or visit our Contact Us page for alternative methods.
